good to know
FAQ
The questions that come up most — answered honestly, without fine print.
How do I get my sticker after buying?+
As soon as the payment clears you get a download link by email — it also appears on the confirmation page. The link works for up to 5 downloads and includes both the PNG and the SVG version.
I lost my download email. What now?+
No panic — email the address on the contact page and the link will be re-sent.
Can I use the stickers commercially?+
Personal use is always fine. For commercial use, reach out first — most requests are answered with a simple yes and clear terms.
How does commissioning work?+
You describe what you have in mind, we talk by email about scope, size, and price, and nothing starts until we both agree. The work takes a few weeks, and you get progress photos along the way.
What does a commission cost?+
Prices depend on size and complexity. As a rough guide, most commissions land in the low hundreds — the exact price is agreed before any work begins, and there is no payment up front for the conversation.
Do originals ship?+
Yes — finished paintings are carefully packed and shipped, with shipping included in the commission price. Digital photos of the work are yours throughout the process.
What is your refund policy?+
Digital stickers can be refunded within 14 days of purchase if something is wrong. Details are on the refunds page.
Can I visit the studio in person?+
The studio is a quiet room, not a public space — but the gallery and the room on this site show the work at full resolution. If you have a serious interest in a specific piece, write via the contact page.
something not answered here? — the contact page is always open.