good to know

FAQ

The questions that come up most — answered honestly, without fine print.

How do I get my sticker after buying?+

As soon as the payment clears you get a download link by email — it also appears on the confirmation page. The link works for up to 5 downloads and includes both the PNG and the SVG version.

I lost my download email. What now?+

No panic — email the address on the contact page and the link will be re-sent.

Can I use the stickers commercially?+

Personal use is always fine. For commercial use, reach out first — most requests are answered with a simple yes and clear terms.

How does commissioning work?+

You describe what you have in mind, we talk by email about scope, size, and price, and nothing starts until we both agree. The work takes a few weeks, and you get progress photos along the way.

What does a commission cost?+

Prices depend on size and complexity. As a rough guide, most commissions land in the low hundreds — the exact price is agreed before any work begins, and there is no payment up front for the conversation.

Do originals ship?+

Yes — finished paintings are carefully packed and shipped, with shipping included in the commission price. Digital photos of the work are yours throughout the process.

What is your refund policy?+

Digital stickers can be refunded within 14 days of purchase if something is wrong. Details are on the refunds page.

Can I visit the studio in person?+

The studio is a quiet room, not a public space — but the gallery and the room on this site show the work at full resolution. If you have a serious interest in a specific piece, write via the contact page.

something not answered here? — the contact page is always open.